Privacy Policyd

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our collection of kettles, glassware, and mugs, place an order, or interact with our services. By using our website, you consent to the practices described in this policy.

We collect personal information that you voluntarily provide to us when engaging with our services. This may include your name, email address, shipping address, billing address, phone number (if provided), and payment details when you place an order. Additionally, we may collect non-personal information automatically as you navigate our website, such as your IP address, browser type, device information, pages visited, and the amount of time spent on each page. This non-personal information helps us improve our website functionality, optimize user experience, and understand customer preferences for our products, including kettles, glassware, and mugs.

The personal information we collect is used for specific, legitimate purposes related to our business operations. We use your information to process and fulfill your orders, including verifying payment details, arranging shipping of your selected kettles, glassware, or mugs, and sending you order confirmations and shipping updates. Your email address may be used to send you important information about your order, such as delivery delays or changes, as well as occasional updates about new product launches, special promotions, or improvements to our services—you can unsubscribe from these communications at any time.

We may also use your information to improve our website and product offerings. For example, analyzing browsing and purchase data helps us understand which types of kettles, glassware, or mugs are most popular, allowing us to expand our collection and tailor our services to better meet your needs. Non-personal information is used to troubleshoot website issues, enhance site performance, and ensure our platform is user-friendly across different devices and browsers.

We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. This includes using secure payment gateways to process payment details, encrypting sensitive data, and limiting access to your personal information to only those employees or third-party service providers who need it to perform their duties.

We may share your personal information with trusted third-party service providers who assist us in operating our business and providing our services. These third parties may include payment processors, shipping and logistics companies, email marketing platforms, and website analytics tools. We only share the minimum amount of information necessary for these providers to perform their services, and we require them to adhere to strict privacy standards and not use your information for any other purpose.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may disclose your information if required by law, such as in response to a court order, subpoena, or other legal obligation, or to protect our rights, property, or safety, or the rights, property, or safety of others.

Your personal information will be stored for as long as necessary to fulfill the purposes for which it was collected, including processing your orders, complying with legal obligations, and resolving any disputes. After this period, your information will be securely deleted or anonymized so that it can no longer be associated with you.

You have the right to access, correct, update, or delete your personal information at any time. You may also have the right to restrict or object to certain uses of your information, or to request a copy of your information in a portable format. To exercise these rights, please follow the instructions provided on our website.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on our website, and the effective date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your privacy.